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Printerpix Complaint - No response to this message for 2 weeks
Printerpix Complaint

Printerpix Complaint

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No response to this message for 2 weeks


Received a black mug in a box with no indication who it was from, nor instructions that said to run hot liquid into the cup and pictures would magically appear.

Only clue was your website in tiny print on the shipping label outside the box.

Went to your website and when I saw pictures, I wondered why I had received a solid covered mug, and thought one of our children had made a big mistake sending us a plain mug, when he wanted to send us one with pictures of the grandchildren.

So I asked our daughter-in-law who confirmed our son had sent us a mug from our four year old twin grandchildren,but had no idea why we received a plain mug instead and would ask him.

Then he explained about the mug and to add hot coffee, tea, etc. It worked.

Isn't it a bit strange that printerpix wouldn't include something that said who sent it and how to see the pictures?


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