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Printerpix Complaint - Poor Customer Service Poor Company
Printerpix Complaint

Printerpix Complaint


Poor Customer Service Poor Company

Looks as if I am not the only person here to experience the same crap from these people. My Canvas picture order has been in the 20% status for over 12 days. I called Customer support twice holding for 40 minutes the first time and then another 35 minutes the second time. Finally, I spoke to a very rude, Condescending girl that told me that my order was still in process.... I mentioned to her I could see that from their website as to why I was calling. When can I expect to receive my order I asked.

She said she couldn't tell me when I would receive my order????? (say What?) She also said she was not in control of how long shipping takes for me to receive my order...Lady You haven't even processed my order so what does shipping have to do with this? So I said since you are only starting to process my order I would like to cancel it. She said well there is a $30 fee to do so ..I laughed ...Lady, My Groupon was only $9 plus shipping... DO NOT DEAL WITH THESE incompetent people. With this kind of service for simple questions, I am kind of interested in seeing how crappy my Canvas picture will turn out upon seeing other reviews here.

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